Jonathan Lane

645 Edith Point Road · Mayne Island, BC, Canada · jonathan.lane@gmail.com

Focused on improving the customer experience through extensive testing and collaborative work with product teams. Experienced in all aspects of quality assurance from developing test strategy, to writing test cases, to automating build pipelines and the bug reporting process.

Skills

  • Testing (smoke, exploratory, regression, load, performance, visual and white and black-box)
  • Developing Automation Frameworks
  • Using Playwright, Cypress, Selenium, Puppeteer, Appium, Ruby and Javascript and TypeScript.
  • Integrated automated testing into the build process using GitHub Actions, Buildkite and CircleCI.
  • Web application development in HTML, CSS, Javascript, Ruby (Sinatra and Ruby on Rails), PHP, MySQL and Postgres
  • Deploying to a variety of cloud-based and VM hosting providers (Heroku, DigitalOcean, Amazon)
  • Issue Reporting and Resolution
  • Fluent in French and English. Proficient in Spanish.

Experience

Senior Quality Engineer/SRE

Automattic (WooCommerce)
  • Modernized WooCommerce's end-to-end test suite, migrating test frameworks from Puppeteer to Playwright and expanded test coverage.
  • Participated in WooCommerce release testing on a number of releases.
  • Worked to optimize CI/CD pipelines within WooCommerce, increasing speed and reliability of tests and reduce test flakiness.
December 2021 - April 2025

Senior QA Automation Developer

Checkfront
  • Participated in acceptance and regression testing with numerous teams.
  • Refactored end-to-end testing to reduce interdependency and enable parallelization.
  • Acted as a resource for testing/testability advice in research and development projects.
  • Participated in sprint planning, grooming, ticket prioritization and retrospectives.
June 2021 - December 2021

Quality Assurance Engineer

Harvest
  • Founded the Quality Assurance program at Harvest.
  • Built the team from one to five engineers.
  • Performed manual and automated testing for web, mobile (Android and iOS) and desktop (Mac and Windows) applications. Wrote all of the automated testing for web and mobile products including smoke, regression and visual test suites.
  • Integrated automated testing into the build process.
  • Participated in project cycles encouraging testability and supporting project teams by providing early feedback and assisting with feature development.

Customer Support

Harvest
  • Provided email, chat and phone support to Harvest customers.
  • Took the lead in streamlining support channels and promoting fast response times.
  • Pioneered second level support saving the product teams time triaging and investigating issues.
  • Implemented support stats to monitor support volumes and responses times.
2011 - 2013

Owner/Operator

Industry Interactive
  • Provide web site and web application development services and beta testing to local and remote clients.
  • Work with clients from education, public and the private sector.
  • Produced Mailmanagr, an add-on product for Basecamp Classic allowing customers to better integrate with Basecamp via email.

2008 - 2024

Author

Apress/Springer
  • Co-author of Foundation Website Creation with HTML, CSS, and Javascript
  • Lead author of a second edition: Foundation Website Creation with HTML5, CSS3, and Javascript
2008 - 2012

Web Development Coordinator

University of Lethbridge

Led a team of web designers and developers to support teaching and research technology projects. Responsible for development, launch, and management of several web properties within the University. Worked closely with faculty and staff to plan and deliver web-based teaching and research tools. Spoke at an international conference on Education about a game we developed to teach energy dynamics within biological populations.

2001 - 2009

Education

Automattic

In house training
Completed Leadership Labs, Feedback Foundations, Better-On Video training as well as numerous years of leadership coaching while employed with Automattic.
2021-2025

University of Lethbridge

Master of Education
Focus on technology in Education and educational research.
2010

Lethbridge College

Project Management Certificate
Completed the coursework for PMI certification (PMBOK).
2008

University of Lethbridge

Bachelor of Science
Degree in Biological Science with courses in Biology, Chemistry, Physics, Computer Science, Social Sciences and Humanities.
2000